[Resolved] Skoda India — Cheating at Skoda Jubilee hills Branch! | |||
1) I brought a new skoda rapid at a discount as it was 2016 model. I was given a quote of 12.94 lacs after reducing on the on road price 2) When i went to collect the original documents, i came to know that the invoice amount has been quoted less in RTA site and also the insurance IDV is reduced based on that 3) After repeated questioning, firstly they tried to bluff and when i persisted then they are asking me to pay the differential amount to RTO 4) Also already the IDV value is reduced by more than 10% for the insurance they are giving and that too for a new vehicle 5) Nothing was mentioned when the sale was done and it’s like fooling and taking the customer for a ride. AM very much disappointed. I have never seen such cheating anywhere else. 6) Please cancel my order and pay back my money as this is pure cheating the customer. At the time of sales, quoting a price and later on informing the customer about this and that too when customer questions. 7) when you have shown the discount on on road price then in which part of the world customer is again asked to pay RTA tax and also pay for increasing the IDV to 95% of ex showroom price. Horrible sales strategy. Very disappointed. Was this information helpful? | |||
May 12, 2017 Complaint marked as Resolved Skoda India customer support has been notified about the posted complaint. Verified Support Apr 10, 2017 Skoda India Customer Care's response Dear Venugopal, Kindly share your car registration number, contact details, dealership name and its details. Accordingly we will have our service representatives will connect with you. Regards, Skoda India | |||
2 Comments | |||
Comments
They called me and though they accepted that it's their mistake not to inform upfront but nobody is doing anything about it. I feel this is done knowingly and making them feel cheated when the deal is done.
Reply
My VIN number is TMBBVLNA8GG018227.
Dealer: skoda Jubilee Hills
Contact: [protected]
Am sorry to say but no one is bothered to help. I have been following for past 2 days but no proper response. I really regret buying the car as there is no transparency and facts impacting customer are hidden just to do some sales numers. There is no way skoda can capture market with such customer service despite having good car.
Reagards,
Venu
Dealer: skoda Jubilee Hills
Contact: [protected]
Am sorry to say but no one is bothered to help. I have been following for past 2 days but no proper response. I really regret buying the car as there is no transparency and facts impacting customer are hidden just to do some sales numers. There is no way skoda can capture market with such customer service despite having good car.
Reagards,
Venu
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