Skoda India — complaint about wrong billing - 1.25-lakh charged in servicing in 3+ years. | |||||
I bought skoda 4years back & i am feeling cheated with the promises made of low maintenance car. In less than 4 years i have paid 1, 25, 443/inr i. E. 1.25 lakhs in maintenance. Summary below - Car bough on august'2014 Amount paid on different servicing as - Nov 2014 - 19, 103 inr 19 june 2015 - 7, 270 inr 12 dec 2015 - 25, 000 inr 29 july 2016 - inr 27 feb 2017 - 25, 720 inr 24 feb 2018 - 48, 350/- (Cluth changed twice) Surprisingly my clutch is changed twice in last 1 years. Note: its a doctor single hand drive car always. While the reason was asked to change clutch twice, in less than 1 year, i was told it was mechanics fault who repaired last time & not the whole staff & team have been changed. Surprisingly, why is customer being pushed for wrong service! While clutch was broken, we paid the transport charge as 6000 inr/- shouldn't this was promised to be taken care by company. Other items changed are - Horse pipe was broken & radiator as well changed, which made us pay during interim servicing. Pls note: battery has been changed twice i. E. 3rd battery now running in 4 years. Is this justified?? I am looking to escalate this care to highest level & put this across on all social media & all in my knowledge, with the servicing bills - how is customer being fooled! Appreciate a justified reimbursement of my money. Note: i have raised a complaint with skoda service center. Please share me customer escalation matrix, so that this can be taken at highest level. Ps: feel free to ask me all copy of bills. Was this information helpful? | |||||
Skoda India customer support has been notified about the posted complaint. | |||||
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