[Resolved] Skoda India — Complaint regarding delivery of my skoda fabia vehicle | |||
I am fatima, i have given my skoda fabia car having reg number KL01 AT 3470 for replacement of timing belt & V belt on 12/10/2016 and they have told the expected delivery date as 12/10/2016 6.00 pm . But as on today 20/10/2016 the vehicle has not been delivered. i have given the vehicle for replacing the timing belt and v belt after importing the the above said parts from skoda company. i use to call the service adviser for enquiring about the delivery of vehicle and he will tell next day will deliver the vehicle and also he will tell that he will update status of work and delivery time but nothing happened till now. Today 21/10/16 i talked to service manager regarding the non delivery of vehicle since 10 days after given for service and he has told that the vehicle will be delivered on monday ( 24/10/16) only . I doubt that the service center do not have experienced person to complete the work. Till before this incident i was proud to be a skoda vehicle owner . Was this information helpful? | |||
Nov 24, 2016 Complaint marked as Resolved Skoda India customer support has been notified about the posted complaint. Verified Support Oct 21, 2016 Skoda India Customer Care's response Dear Fatima, Kindly share your contact details. Accordingly we will have our service representatives will connect with you. Regards, SKODA India Verified Support Oct 24, 2016 Skoda India Customer Care's response Dear Fatima, We apologize for the inconvenience. We have noted your concern and our service representatives will connect with you soon. Regards, SKODA India. | |||
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