On 9 th jan 2018 i have booked skoda rapid amb 1.5 cr mt white colour 2017 model in gurudev motors _ vellore and paid one lakh as advance... Waited for fifteen days or so... Now they contacted me and forced me to get 2018 model car with extra payment of 50000... With silver colour... Now i need remedy that i need only white colour 2017 model... Kindly do the needful
Was this information helpful?
No (0)
Yes (0)
Skoda India customer support has been notified about the posted complaint.
Just thought of owning a skoda rapid 1.5 TDI Ambition 2018 Model. But after seeing such pathetic after sales service I have changed my mind.
Also there should be an written confirmation from customer to his/her satisfaction level to close this complaint, but skoda India had just given a basic reply to
customer complaint and closed the complaint in this consumer portal.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Also there should be an written confirmation from customer to his/her satisfaction level to close this complaint, but skoda India had just given a basic reply to
customer complaint and closed the complaint in this consumer portal.
No peace of mind I guess after purchasing Skoda!