[Resolved] Skoda India — Defective Vehicle | |||
I have purchased Skoda Rapid Diesel vide Invoice No.NCPL/2014-15/00142 from Navnit Motors, Nagpur. Only after a month I was asked to bring in the vehicle for a change of part as it was a manufacturing defect on SKODA's part. On 22/4/2015 my vehicle was sent to the workshop for changing the part and it was done vide Invoice no.NGPR[protected]They had replaced 1)Sticker 2)Coolant Thermostat. Immediately from the next day the coolant from my car started leaking. After a few days again my vehicle had to visit the workshop to rectify this leakage. They told that a pipe lock was not properly tightened and kept the car in for the whole day as testing procedure for which I did not even get a job card as a proof that my vehicle had come in their workshop for repair/testing. I felt this was scandalous behaviour on their part. Today 7/5/2015, I started my vehicle and a yellow light popped up on the odometer. After going through the manual it said that this light comes up if there is a problem in the exhaust inspection system. After talking to service advisor (Mayur) I was adviced to bring in the vehicle to workshop again so that they can scan and rectify the issue. Sir, I paid for a NEW car but dont feel the same as just in over a month I had to visit your workshop so many times. This vehicle is not fit to be called brand new and I want a replacement at the earliest. Hope you will take this matter up seriously or I'll be forced to go through consumer forums legally to get what I PAID for. Was this information helpful? | |||
Complaint marked as Resolved
Skoda India customer support has been notified about the posted complaint. Verified Support Jun 02, 2015 Skoda India Customer Care's response Dear Mr. Ankit, we are still awaiting your contact details. Please share the same so that we can quickly get in touch with you and help you resolve the problem. Regards, SKODA India.
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1 Comment | |||
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Dear Mr. Ankit, We apologize for the inconvenience. Your concern has been noted. Kindly share your car registration number and contact details with us so that our customer representatives can get in touch with you. Regards, SKODA India.
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