[Resolved] Skoda India — Delay in service delivery and bad quality service | |||
Skoda fabia car with number KA-55 M-756 was given to service in mysore SAGAR service centre.The service was very much delayed and it almost took 1 month for repairs .Even after so much delay car service was not satisfactory.Many car parts was not replaced sighting the reason of non availability of parts even after 1 month.This was the worst ever service we recieved from skoda services. Was this information helpful? | |||
Aug 6, 2021 Complaint marked as Resolved Skoda India customer support has been notified about the posted complaint. | |||
 5 Comments | |||
Comments
Dear Santhosh, we have noted your concern and will direct it to our concerned team.
Reply
Dear Santhosh, we have resolved your concern. Hoping it is up to your satisfaction. Thank You.
I gave my Skoda Octavia for repair [due to an accident, which I hope you must be knowing by now] on 30th April 2015.at Viraaj Skoda, Pune.
Today is 23rd Jun-2105, and till date neither I have the required spares support from Skoda as told by the dealer and nor any commitment.
After waiting 6 months, I got delivery of this vehicle, that time too with many failed commitments, and now two months passed and I can't get the requisite spares???
Do you think, this is professional for a company like Skoda?
Can you please let me know the status? And how fast you can expedite and give my car back?
Appreciate if you can answer, considering the customer problem of being without a car for two months!!!
Keshav Kabboor
Today is 23rd Jun-2105, and till date neither I have the required spares support from Skoda as told by the dealer and nor any commitment.
After waiting 6 months, I got delivery of this vehicle, that time too with many failed commitments, and now two months passed and I can't get the requisite spares???
Do you think, this is professional for a company like Skoda?
Can you please let me know the status? And how fast you can expedite and give my car back?
Appreciate if you can answer, considering the customer problem of being without a car for two months!!!
Keshav Kabboor
Dear Mr. Keshav, we apologize for the inconvenience caused. Kindly share your car registration number and contact number. We will have our service representatives connect with you soon. Regards, SKODA India
Dear Keshav, we are still awaiting your contact details. Please share the same so that we can quickly get in touch with you and help you resolve the problem. Regards, SKODA India.
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