Skoda India — dr varun kerala, change of dealership, bad experience

Address:

Thrissur, Kerala, 680005

Hi,

My name is varun lakshmanan and i am a resident doctor @ thrissur and i am writing this letter to get to your notice about a really bad experience i had with the skoda dealership (Pinnacle skoda) in thrissur

After months of research i had finally decided to buy the skoka rapid (Rapid editionx petrol automatic) this year and finalized all talks with the dealer (Of the above mentioned address) after paying an advance of rs10, 000. I was assured the vehicle by this week and applied for loan from hdfc for the same. At the end after reaching out to the dealer to get the vehicle as promised by him i am now told that i will not get the vehicle till end of january and the reason has infuriated me to the extent that i now wish to backtrack on my earlier idea to get the vehicle.

I am now told that another gentleman in calicut will get the vehicle that i had booked or myself since he is going for an in-house loan while i am going for a loan from hdfc (Keep in mind i was shown this vehicle which was booked under my name and accepted it and paid an advance of the same). After getting all the necessary arrangements to get this vehicle, i am now put on a hold for a reason i was unware of till this very moment.

I was also told that i would be getting an off of rs 50, 000 (Since i have cross-polo, ameo used by my family members and i currently use a vento) which they have backtracked now stating that the offer is not valid for this month.

How can the dealer give the vehicle already selected by 1 customer to another person despite confirming the same by the 1st person.

I highly doubt that the dealer can fullfill the promise from his side and i wish to close the deal with pinnacle skoda thrissur

However being a skoda enthusiast i have already booked another vehicle from manikandan automobile pvt ltd, cochin. (Still awaiting booking advance from the previous dealer)

I hope this sought of self centered interest is very disheartening and this had never happened to anyone of our family while procuring the other 3 vehicles

I hope you take necessary actions so this dose not happen again

Thanking you