Skoda India — Engine problem with 34000 Km driven Vehicle

Address:

Bangalore, Karnataka

Dear Team,
This is Kumar Nachiketa from Bangalore, I own a Skoda Fabia Ambiente 1.2 MPI purchased in Sep 2009 from Tafe Access, run ~34000 Km. My car has always been serviced regularly. I recently gave my car to Vinayaka
workshop for a problem experienced (Engine vibration when idle). As a result of two days of verification and Skoda technical team's feedback, my car is found with an issue with engine compression ratio. It's told that only way to fix the issue is to go for engine overhaul (Cost 2.5 lac). It was also suggested to me to run this car for aprox. 2
years and then go for engine overhaul without any assurance of engine. I am absolutely surprised and shocked with such result and after keeping vehicle carefully. People at workshop said they can't help in such cases
as car is out of warranty. Service engineer also mentioned that this is common problem and there might be chances of having manufacturing defect in 1.2 MPI engine, since some other car reported with this issue.
It's unfortunate for a buyer like me who goes for SKODA due to it's brand value and anticipate vehicle to be durable, stable and worry-free.

I fear to continue with the vehicle and engine problem for next two years. I strongly feel it should be SKODA's responsibility to fix the engine problem. By any industry standard I have never heard or seen engine compression problem for a 34000 Km run maintained car.

I have been following up with SKODA customer care with following reference -
Concern No: SPL45925 Veh Regn No: KA03ML5052. So far, I haven't got a positive response and still awaiting for the reply from manufacturer for last 11 days.