[Resolved] Skoda India — Engine problems faced immediately AFTER giving it to Mahavir for service | |||
I own a Fabia 1.6 2011 model. Beautiful car but the worst service centres provided by you guys. No idea with what false pride you guys are advertising service as your USP!!! My car broke down after giving it for servicing at Mahavir, Hyd. I called a mobile number of one of your staff members and he told me to continue to run the vehicle as an EPC means nothing... seriously?? I then gave it to a non Skoda workshop since I don't trust you guys. Why, because the Manager at the Sanathnagar workshop sent a mechanic after he realised basic check like changing spark plugs were not done this year or last year, though he himself claimed it should be changed every two years. The person he sent falsely claims that there is Diesel smell coming from the car..when the problem is actually that you guys ran my car without oil during service and screwed up my engine!! So you can imagine the distrust. A basic request to clean the interiors got me a rotten stinking car for 2-3 days. Now the quote to fix my car is approximately 40k. Please let me know how you would want to reimburse me for the same along with cab expenses and the fact that I have been without a car for more than a month now!!! Was this information helpful? | |||
Nov 17, 2016 Complaint marked as Resolved Skoda India customer support has been notified about the posted complaint. Verified Support Oct 17, 2016 Skoda India Customer Care's response Dear Shalu, Kindly share your car registration number and contact details. Accordingly we will have our service representatives will connect with you. Regards, SKODA India. | |||
1 Comment | |||
Comments
I picked a new skoda rapid 1.5 TDI style plus on[protected] from Hubli, while returning back tyre got punctured due to stone getting stuck . i mean what kind off quality Tyre (MRF)they are using, i need the replacement for it .
Reply
60%
Complaints
1236
Pending
0
Resolved
732
1800 209 4646
1800 102 6464
A-1 / 1, M.I.D.C., Five Star Industrial Area, Shendra, Aurangabad, Maharashtra, India - 431 201
View all Skoda India contact information