[Resolved] Skoda India — For cg10fa5731/ tmbblmna3bgo11934 | |||
I was been kept satisfied by providing a complementary warranty for next 10000 Kms from the after milage recorded from the last mail. Sadly, it was just a commitment of just a complimentary warranty which was given as the compromization from the end of either GRAND MOTORS, BILASPUR or from behalf of SKODA AUTO INDIA PVT LIMITED keeping Mr. MUKUL BORKAR in between as a part of complaint negotiation with respect to my vehicle bearing registration number CG10FA5731 & vin TMBBLMNA3BG011934. On the first week of AUGUST, I need to drive to GRAND MOTORS, BILASPUR(C.G.) regarding the issue of ENGINE KNOCKING, WHEEL NOISE & MANY MORE. Only the cleaning was done & I was asked by the SERVICE ADVISOR of GRAND MOTOR BILASPUR, to drive for few more hundred kilometers just with the intention of getting my car run beyond the stated warranty limits which was again called by GRAND MOTORS BILASPUR on 4TH August 2016 after lodging the complaint to the toll free number of SKODA AUTO INDIA PVT LTD. To the day the problem was fixed temporally as the said problem again arise as of running of 100 Kms which was reported to the people their. As on the day, I was been appointed @12AM but I was late by only 20-25 minutes. As a part of appointment, I hope it is their duty to repair my vehicle with priority but I don't know why just they ignored my vehicle & plan to repair the same to the second half even after requesting them by reporting the condition of MEDICAL EMERGENCY as my grand mother was staying for her CHEMOTHERAPY with me & on the same day a CARDIAC RESPIRATION ATTACK was heppend to her & I recived a call from my home as I have to take my GRAND MOTHER to hospital for her treatment which was witnessed by Mr Amol Yanley, SALSA MANAGER, GRAND MOTORS BILASPUR. To the time I request the service advisior either to please deliver my vehicle or provide me with a CURTSY VEHICLE to me in order to handle the EMERGENCY SITUATION from 4PM but they just don't listen and delivered me my vehicle @7:15 PM. To the very next day morning she died Just because of activity GRAND MOTORS BILASPUR(C.G.). To the time after, I had meeting with Mrs. Neetu Rishi, M.D., GRAND MOTORS BILASPUR, for the foresaid issue where she agreed to provide me the a CURTSY VEHICLE when I will be giving my car for the repeated repair as I have my own BUSINESS to carry on & not just let with the work of repair of my car. Moreover, with the record of gateman of GRAND MOTORS BILASPUR, is this the workmanship standard of SKODA AUTO INDIA PVT LIMITED, as I visited number of times in between[protected] till now just for the repair of my car. I refered here gateman's record as usually they just not use to open the jobsheet as the GRAND MOTORS BILASPUR, providing me the DEALERSHIP WARRANTY manytimes Was this information helpful? | |||
Oct 8, 2016 Complaint marked as Resolved Skoda India customer support has been notified about the posted complaint. Verified Support Sep 07, 2016 Skoda India Customer Care's response Dear Gaurav, Kindly share your contact details. Accordingly we will have our service representatives will connect with you. Regards, SKODA India. Verified Support Nov 07, 2016 Skoda India Customer Care's response Dear Gaurav, We still awaiting your contact details. Please share the same so that we can quickly get in touch with you and help you resolve the problem. Regards, Skoda India | |||
1 Comment | |||
Comments
60%
Complaints
1236
Pending
0
Resolved
732
1800 209 4646
1800 102 6464
A-1 / 1, M.I.D.C., Five Star Industrial Area, Shendra, Aurangabad, Maharashtra, India - 431 201
View all Skoda India contact information
No phone calls from your representative