Skoda India — Fraud in dealing with customer

Address:Doranda, ranchi, Ranchi, Jharkhand

Dear sir,
I wanted to let you know that, i have booked kushaq 1.0 monte carlo on 13 th of may at Singhania skoda ranchi through sales executive mr nitesh kr. He had given me the offer for four years SMP free on ex showroom price after that i booked it. After my finance has completed he was like we won’t be able to offer what we dealt before then i spoke to the manager he told me that i will get the smp for free because he has committed. Even mr nitesh has dis conveyed many things with lie and he was keep telling sir we will give you the offer what we dealt. When i came for delivery on 7 th of june he told me that we have already applied for smp and you will get the certificate within 3 working days. Again I doubted on him and I refused to accept the car delivery but he was begging me again and again and telling that he already applied for smp and i will deliver your certificate by his own. After his so much effort I accepted the delivery and was waiting for certificate but i did not get yet. Then on 15 th I visited showroom and I spoke to manager agai he told me that you don’t worry sir you will get the smp as he committed just wait and let that executive come to showroom. I waited there till evening that guy came and started begging me sir i cant give you smp at least you give half the amount then i will manage, again he cheated me after that I left the showroom.
Now you tell this is totally fraud case, how a person can cheat us like that. This is so pathetic experience i have with skoda so far.
Kindly look into it and resolve the issue so that i can get whatever he dealt with me.
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