[Resolved]  Skoda India — Fraud in name of running warranty by Skoda India Team - DL2CAT-2762 RAHUL AGGARWAL Reference No SPL-18025

Address:New Delhi, Delhi, 110007
Website:www.skoda-auto.co.in

Dear Team,
DL2CAT-2762 RAHUL AGGARWAL
We had coolant leaking problem and got car delivered by Skoda on 24.06.17 via Invoice Number DEL[protected], JobCardNo 001205 from ARYAVEER MOTORS PVT LTD 62RamaRoad, Najafgarh Industrial Area Moti Nagar New Delhi. 110008, Car was repaired and many things got replaaced. We got car delivered around 3.30 pm via skoda driver on Saturday 24.06.17 evening.
Just after run of 15-20 km on 26.06.17 monday morning car haulted on road and we have to send the same to workshop via crain as excel of car had broken.me and my were in the car and just took one simple U turn, road . Me and my wife were in the car and just took one simple U turn, road conditions were very good at that particular place. Photos where car was halted were also shared with the Skoda team
Already 10 days have passed car is still in workshop waiting for excel part which was not in skoda stock.

I request skoda company to provide this part free of cost as per skoda warrenty of 5 years or 1, 00, 000 km which ever is less as promised by the Skoda at the time of buying the car.

Today we got final intimation that have talked to Mr. Tarun of Aryaveer Motors Pvt Ltd and Mr. Anoop Head service of Skoda Team that Skoda has rejected my warrenty claim due to negligence, car has run around 39160 km only and in 5 years warrenty

I demand suitable compensation from Team Skoda who just concentrate on sales and do not care for its customer

RAHUL AGGARWAL
MOB [protected]
+1 photos
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Aug 7, 2017
Complaint marked as Resolved 
Skoda India customer support has been notified about the posted complaint.
Verified Support
Jul 07, 2017
Skoda India Customer Care's response
Dear Rahul,

We apologize for the inconvenience. We have noted your concern and our service representatives will connect with you soon.

Regards,
Skoda India
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