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[Resolved]  Skoda India — fuel injector - skoda - gurudev motors - rapid

This is regarding the fuel injector issue that i'm facing in my car. I purchased skoda rapid 1.5 cr ambition plus mt tdi (Diesel) on feb 2015. Since clocking 51000 kms, the car started showing "emission and coil" warning and after that i could drive only at 10-20 kms/hr. I had to halt my car, cancel the trip and was on the road for good 2 hrs. When it was taken to the skoda service station in cochin, they diagnosed the issue was with the fuel injector. The service station also informed us that the cost of 1 such fuel injector was rs.28000/- and that i had to bear the cost, as the part is outside my warranty. I purchased the fuel injector and service station ran software test and said there are no other issues in the car. But, after driving 200 kms, again "emission and coil" warning was displayed, when i took my car to the service station, they found that, this time the issue was with second of the four injectors. I didn’t change the injector this time as i know, i'll have to change 3rd and 4thinjectors in no time. The car that i purchased for more than 10 lakhs is parked idle at the garage now. Honestly, i never thought i’ll have to go through all these after buying a reliable (Atleast i thought so) car.

To my surprise, i found that the fuel injector issue is not just for my car but for a lot of skoda rapid cars. On an average, any skoda customers will have to spend more than rs. 100000 for 4 injectors. It’s really annoying to spend this huge amount after buying the car for a high price and i don’t find any other car company has these kinds of issues.. Really feel like cheated. If these fuel injectors are an issue for the rapid cars, then why are these cars not recalled.

Please help me and i'll wait to hear from skoda representatives
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Sep 21, 2020
Complaint marked as Resolved 
The issue is not resolved. The company has emailed me to get more information but its not yet resolved.
Sep 18, 2020

Complaint Status

Skoda India customer support has been notified about the posted complaint.
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I have also given my car for changing the fuel returning pipe in Skoda service center at Lucknow and after keeping my car for 12 days they are saying me that all the 4 injectors are not working and it has to be replaced though there was no indication of injector problem and the car was handed over to the service center in a very good running condition.

This put a very big question mark on Skoda.
Don't know why they are not bothering about loosing their customers trust.
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