Skoda India — horrific after sales service - arya motors, moti nagar

Address:New Delhi, Delhi, 110015

This is in reference to my experience with arya motors, moti nagar, new delhi, skoda service. They took my car on 04/08 for service and i shared my inputs with them. After 3 days of extensive servicing i went to take my car today (04/11) and found that none of the inputs shared by me were worked on. They have changed a lot of spare parts while they informed me that changing them will solve for all the issues that were raised by me.

The total billing for service is rs 30000 and still none of the issues raised by me regarding the vibration from the front of the car and suspension noise have not been solved. My service representative jaspal singh is also not well equipped to handle consumer queries and does not have the expertise to manage technical issues pertaining the car.

They are cheating consumers and forging issues to get more money towards the total servicing of the car. They are also misleading the consumers by providing fake information about the car.

Please look into this and help my contact number is [protected]
Was this information helpful?
No (0)
Yes (0)
Skoda India customer support has been notified about the posted complaint.
Complaint comments 

Comments

They ruined my Skoda Superb too...

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Skoda India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    60%
    Complaints
    1236
    Pending
    0
    Resolved
    732
    Skoda India Phone
    1800 209 4646
    1800 102 6464
    Skoda India Address
    A-1 / 1, M.I.D.C., Five Star Industrial Area, Shendra, Aurangabad, Maharashtra, India - 431 201
    View all Skoda India contact information