Skoda India — indefinite time for release of car from service centre

Address:	Mumbai City, Maharashtra, 400019
Website:	Skoda Autobahn India

My vehicle skoda rapid is at present with sewri service centre for the replacement of the wiper motor. I had given my car for repairs at their workshop on 22nd march 2018 morning after confirmation with the asst. Manager mr. Vishal sonawane that motor worth rs.28, 000/- will be replaced under extended warranty purchased by me at the time of buying the car in august 2014. Upon the said assurance i handed over the car to the workshop and i was told that the car would be delivered by 23rd march evening. I am following up with skoda service centre for the delivery of my car everyday (Leaving sunday apart) but till date no concrete reason has been given to me by the people at managerial level. I am really unhappy with the services provided by a reputed company to the customers. I have to leave my work apart and call your managers/advisors to know the status of my car.