Skoda India — Losses incurred due to not delivering the product (Skoda Octavia) | |||||
I booked a skoda octavia (Style plus variant, 1.8 l tsi petrol automatic, magic black color) through marikar engineers pvt. Ltd, trivandrum on 24 th april 2017 by paying an advance amount of rs two lakhs as cheque (Chq no: 242993). The promised date of delivery was latest by 29 th april 2017. However on the proposed day, i received a call from the skoda dealer stating that they are unable to deliver the car as they have run out of stock and that my order stays cancelled. The explanation given to me was that the car that i booked, got booked by another customer just half an hour before my deal was done. However this explanation cannot be accepted as they should have informed about this earlier. The deal was confirmed and accordingly i got my loans sanctioned for an amount of rs 25 lacs. This kind of an irresponsible attitude from skoda dealers has led to monetary losses for me. The loan processing charges amount to rs 12, 000 The interest for the loan amount credited to my account amounts to nearly rs 38, 000 Interest for the advance booking amount of rs 2 lacs is rs 2000 This has caused great inconveniences to me. Also i would like to point out that skoda india and the dealer has failed to fulfill their commitment to their valuable customers. This sure has created a negative impact on the reputation of skoda india. Please kindly do the needful and i demand a compensation for my losses and grievances. Contact me Bobby kurakar [protected] Was this information helpful? | |||||
Skoda India customer support has been notified about the posted complaint. | |||||
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