[Resolved]  Skoda India — Overcharging for regular servicing- Autobahn Kurla workshop

Address:Mumbai City, Maharashtra, 400070

My car Reg no MH43 AL 5747 was given for servicing at autobahn Kurla Workshop on 01 Aug 2016 and was returned on 02 Aug 2016. A total of Rs 29, 942 was charged to me and I paid the same. On scrutiny of invoice number MUM[protected], I found Rs.12, 678 has been charged as labour charges. I think this is excessive. Further, if one totals the man hours shown in the invoice it totals to 23.05 hrs. When the car was at workshop for less than 24 hours, it is not possible to log the above man-hours. I beleive the jobs were not done and merely signed off and were over charged.
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Oct 8, 2016
Complaint marked as Resolved 
Skoda India customer support has been notified about the posted complaint.
Verified Support
Sep 07, 2016
Skoda India Customer Care's response
Dear Customer,

Kindly share your name and contact details for us to connect with you. Accordingly we will have our service representatives will connect with you.

Regards,
SKODA India.
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