[Resolved] Skoda India — owner of skoda octavia rider ap28av3303 | |||
Hello, I'm writing the email to let you guys know that i own an octavia skoda rider and i live in hyderabad. I've been giving my skoda at the mahavir skoda service center, secunderabad, hyderabad since 2014 and till date i've received no satisfaction. Whichever representative i spoke to, junior or senior never responded properly and were utterly rude to me. This whole week my car was at the servicing center (December 4 - 9, 2017), however after paying rs. 21, 000 which is my month's salary has gone into drain. When the car left showroom, after 3 kms my car got shut down and i was rudely told by the representative that nothing can be done, diagnose it somewhere else. Your representatives need a serious training on how to treat customers properly and doing the right things for the customers. Please look into this with utmost seriousness as it looks like a complete scam. Whenever, i gave my car for servicing, i was told that this part or some other part has to be replaced and it cannot be repaired at all. The cost of the part is highly expensive!!! Requesting your intervention on this matter and i want my car to be thoroughly checked. Thank you! Abhinav Contact number: +91-[protected] Was this information helpful? | |||
Jan 23, 2018 Complaint marked as Resolved Skoda India customer support has been notified about the posted complaint. Verified Support Dec 11, 2017 Skoda India Customer Care's response Dear Abhinav, We apologize for the inconvenience. We have noted your concern and our service representatives will connect with you soon. Regards, Skoda India | |||
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