[Resolved]  Skoda India — paid 24k for fixing the ac... even 7 days not lasted

Address:Kolkata, West Bengal, 712136

Dear sir, i have become victim of terrible after sale service provided by jia auto (Kolkata). They are just looting my pocket with new new tricks. I have a skoda fabia, veichale no wb 20z6684 paid a visit to the service station for fixing the air conditioner of my car. Mr. Prasenjit (Technical advisior) advised to make some changes ; i allowed him to pursue. It costed me 24 k. Surprisingly the rectification was not even lasted for 7 days. Now they are telling me to bring my car to recheck up. The distance between my place & service centre is more than 50 km. I need to drive more than 100 km. It will cost me time & money as car doesn't run on water. I don't have any inkling how the same issue happenes to be taken place after the rectification. Either they are doing in intentionally or the technicians are not trained. Money doesn't come in charity, it's hard earned.. I want a justification & remuneration of my expenses which has become meaningless
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Nov 9, 2017
Complaint marked as Resolved 
Skoda India customer support has been notified about the posted complaint.
Verified Support
Oct 09, 2017
Skoda India Customer Care's response
Dear Sankhajit,

Kindly share your contact details. Accordingly we will have our service representatives connect with you.

Regards,
Skoda India
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