[Resolved]  Skoda India — poor quality

Address:Ernakulam, Kerala

My name is Iype KA and i had purchased a Skoda rapid in feb 2012.The car has run only 28000kms till now.But now we are already facing with following complaints: 1) Above speeds of 70 when we apply brakes the whole car shivers 2) Uneven wear of front tyres even after repeatedly getting the alignment done.We had to change the tyres.The technician says there is fault with the suspension mount. 3) The driver side master motor has to be replaced. 4) recently the car stalled and the glow plug indicator lit up.The technician says the injectors have to be replaced. Getting all this repaired will create a hole in my pocket.Why is this happening to a vehicle which is almost new and has not run much kms.I am very frustrated and regret buying a skoda product.I am requesting skoda to look into the matter and help me with the service costs.Car number is KL7BT 4386
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Aug 14, 2020
Complaint marked as Resolved 
Skoda India customer support has been notified about the posted complaint.
Dec 26, 2014
Updated by blazerulez
i havnt recieved any response from the skoda cuctomer care till now.I am without the vehicle since a week now.Please speed up the process.I am using a rented car since the car has gone for the service.
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Dear Iype KA, please share your contact number and dealership details. Accordingly our customer care team will get in touch with you.
my contact number is [protected], i had brought the car from St Antony's dealership in Kochi, but since it has shut down, i had started availing the service from MARIKAR ENGINEERS, kochi. The car is currently at their service facility.Thank you for responding.
Dear Iype KA, we have addressed and resolved your complaint. Please do not hesitate to contact us for any further assistance. Thank You!

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