[Resolved] Skoda India — Problem in abs in my brand new car which was purchased a week before | |||
I am dheeraj. kumar. purchased Skoda Rapid on 8/2/2016 on friday from tafe acess j.p. nagar branch. from the day 1 of my purchase i am facing continuous problem on brakes and on ABS. On the first day itself i left my car for service for some braking problem, i went all around to your service station located in Singsandra to get it repaired, after it got repaired on that day evening ABS light started to blink continuously. later on they took my brand new rapid car for service, they took 2 days to get it done, even though i had a lot of work i convinced myself to be patient, even though after a repair it started coming then again they took my car to get it solved n gave my car yesterday night feb 12, today early morning while travelling i am facing the same ABS problem. i already told your employees and showroom manager to replace my car but still they convinced me to keep this car even though there was a problem in it. i dont want your car anymore i am done with it, i cant still get convince with you people. Replace me a new car or give back my money, i will leave a car at your showroom. They emptied my fuel tank when i gave for service. if this issue is not taken seriously i will move to consumer court. Your company service and procedures are very bad. Before my purchase i thought your company has a good name and fame with best service but i got to know it all fake by m y experince. take this issue seriously and replace me a new car as soon as possible and even pay this month EMI for loan, without using why should i pay. Your company and service people used my car. your company service is too worst, you are company is their in our country just to make money not to satisfy and accomplish the needs and wants of customer. mainly your employees does not no how to respond to customers, from past two days i am waiting for your reply i didnt get any reply. they just take our complaint to convince us to get back on your way. You people are providing such a bad service to a very new customer, i am worried how u will provide service me latter. you are literally toruring and harrasing me by just making to roam behind your company. my perception was totally wrong thinking that yours is one of the best but its really not. other people please do not buy skoda company car and struggle, i have a very bad experince with this people. Was this information helpful? | |||
Complaint marked as Resolved
Skoda India customer support has been notified about the posted complaint. Verified Support Feb 18, 2016 Skoda India Customer Care's response Dear Dheeraj, kindly share your car registration number and contact details. Accordingly we will have our service representatives will connect with you. Regards, SKODA India.
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