[Resolved] Skoda India — Service | |||
Sir, I am really glad that skoda immediately attended to my complaint.The injector were replaced for free.The software was updated for the ECU and lastly the vibrations from the Stearing too was sorted out after polishing the disks.I would like to mention the overall experience into two segments. Prons: 1) Problems was immediately attended. 2)Kept me updated. 3)Injectors replaced under good will. Cons: 1) The alignment and uneven wear of tyre problem was not sorted.The service people said that, they dont have the facility.The car still steers to the left when the steering is left free on straight even roads. 2) The driver side Master motor for power windows is still not delivered as on 11th jan. 3)The software update smoothened the car and reduced the noise of the engine by 10% but the car lost its power and mileage.I used to get around 20kmpl but now reduced to 15kmpl. Thanking again for the replacement of the injector. Regards Iype K.A Skoda Rapid - KL7BT4386 [protected] Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Skoda India customer support has been notified about the posted complaint. | |||
 4 Comments | |||
Comments
Dear blazerulez, pleasure helping you. Thank you for cooperating with us. Happy Driving!
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Dear manager
we have given our car vide registration number HR30J0045 model superb
fpr repair (accidental job) on[protected] to m/s jai auto A-39 mohan co-operative industrial estate mathura road, new Delhi but till date we have no received our car from above mentioned dealer everything they given new date or makes new excuse or some time they turned deaf cars of our repeated request.
now i m felling that i have made mistake to choose this car because since last 80 days i m helpless. this car comes under luxury categories but i think above dealer contact and this car is scrape category in luxury cars you are advised to look after this matter otherwise i m knocking the door of court to get my car back & to claim compensation for my harassment.
Regards
Sandeep Aggarwal
[protected]
we have given our car vide registration number HR30J0045 model superb
fpr repair (accidental job) on[protected] to m/s jai auto A-39 mohan co-operative industrial estate mathura road, new Delhi but till date we have no received our car from above mentioned dealer everything they given new date or makes new excuse or some time they turned deaf cars of our repeated request.
now i m felling that i have made mistake to choose this car because since last 80 days i m helpless. this car comes under luxury categories but i think above dealer contact and this car is scrape category in luxury cars you are advised to look after this matter otherwise i m knocking the door of court to get my car back & to claim compensation for my harassment.
Regards
Sandeep Aggarwal
[protected]
Dear Mr. Sandeep, as discussed, we are working on returning your car at the earliest. Till then, I hope the courtesy car provided addresses your issue of transportation. We will continue to be in touch’. Regards, SKODA India.
Dear Mr. Sandeep, our service representative has resolved your concerns and hoping it is up to your satisfaction. Please feel free to contact us for any further help. Regards, SKODA India.
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