[Resolved] Skoda India — Skoda fabia 2008 model part pricing is 4 times higher compared to subsequent fabia model launched in india | |
Hi Team Had this strange issue that whatever skoda-fabia part I need to purchase today to keep my Car in good shape is approx 4 times higher in pricing when compared to same parts and car model which were launched after 2008 i.e. which were either assembled at there Aurangabad facility. Company is saying that this is happening because for fabia-1.2 (India assembled) they have a local vendor network but for fabia-1.4 they don't have same and hence they have to import its each part and hence a huge discrepancy in prices. So much that for instance a. My car's left front passenger window motor costs 18, 000 rupees. b. My car's front A.C. fan costs 18, 000 rupees. c. In very recent observation the front axle pair of My car is costing a whooping 52000/- rupees when surprisingly same part of Fabia-1.2 is costing only 12, 000/- This clearly reflects companies insensitivity towards the customers who were the first one to embrace their product when it launched in India and now they are paying for their decision of purchasing a skoda. It also glaringly underlines companies inefficient planning when they build up a network for lesser pricer model but didn't thought about existing customers who bought the very initial launched imported variants. Even as of today also company only have Rapid with local part manufacturer while all its other variants are must be getting imported parts and hence its my sincere advice to all forum user that they should think twice while going for Skoda just preferring the Book's cover no doubt they have solid, robust car with good handling and driving experience but these problems in there service department may really hurt badly. My appeal to anybody from skoda who is taking a note of this forum is that kindly provide a customer right safeguard plan to those customers who feel cheated when they see same part of their car priced at 1/4th of what they are paying. Either company should have kept all on same platform by ensuring same quality or if they had subsequent variants local network developed then why didn't same was applied to existing older customers, don't they too deserve right to get the advantage company providing to upcoming customers. Isn't company policy skewed and flawed here Was this information helpful? | |
Jul 7, 2017 Complaint marked as Resolved Skoda India customer support has been notified about the posted complaint. Verified Support May 24, 2017 Skoda India Customer Care's response Dear Customer, Kindly share your name, car registration number, contact details, dealership name and its details. Accordingly we will have our service representatives connect with you. Regards, Skoda India | |
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