[Resolved]  Skoda India — Skoda rapid car

Address:110027
Website:www.skoda-auto.co.in

Its was my mistake that i bought a skoda rapid around 2 years back which i had never thought that a german brand has so poor quality of their products that every year after service that your car battery has to be changed as the car has to be jumped start, within 45000 kms the steering rack and suspension has to be replaced . it feels like i have been cheated by the dealers or the company and just to get their good rating then they will send free gifts . i got my car services last week and i complained about some noise at steering end so they said this has to be replaced under warranty then they said your suspension also has to be replaced then they said right side shocker is also leak and when i argued with them that that shocker should also be covered under warranty then they said no sir it is ok and it will work properly but for the suspension work u will be charged and i approved it. Then after some time they called me and said that sir your car is ready but your car battery is not working it has to be replaced and you have to make the payment for the same as their was no problem at all in battery they are just making fool the me .

Regards

Darpan kakarya
[protected]
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Jun 24, 2017
Complaint marked as Resolved 
Skoda India customer support has been notified about the posted complaint.
Verified Support
May 24, 2017
Skoda India Customer Care's response
Dear Darpan,

Kindly share your car registration number, dealership name and its details. Accordingly we will have our service representatives connect with you.

Regards,
Skoda India
Complaint comments 

Comments

My vehicle no is DL-8CAk4748
And dealership is auto grand capital at Wazirpur industrial area, New Delhi

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