Skoda India — skoda rapid diesel injector full defect

My skoda rapid 3rd injector also failed. Feel cheated as not replaced even though it's manufacturing defect. Car lying at dealer.
My skoda rapid diesel car is 2012 model. It is shocking to note that it had got frequent injector issues right after the delivery that all three injectors failed. First one got damaged in 2015, next in 2018 and now in 2019.

The car is now under service who informed that i have to spent rs.25k for replacement of the injector. Earlier these were replaced on goodwill warranty. Now it is forcefully passed on to customer for the manufacturer's defect. All other car companies usually recall the cars for free replacement of damaged parts.

But it is worst experience that for manufacturing defect of parts customer is forced to pay for company fault which is not accepted. I wish to inform that this has to be replaced free of cost as this occurs frequently every year due to original injectors were faultly designed and low quality parts were installed in my car. My car is prompt serviced at every year at your authorised centres, still i have to bear the cost of damaged parts. This is not on account of wear n tear or my fault, instead manufacturing defect. I had placed lot of trust on skoda quality but this bitter experiences is affecting customer confidence.
Was this information helpful?
No (0)
Yes (0)
Skoda India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Skoda India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    60%
    Complaints
    1236
    Pending
    0
    Resolved
    732
    Skoda India Phone
    1800 209 4646
    1800 102 6464
    Skoda India Address
    A-1 / 1, M.I.D.C., Five Star Industrial Area, Shendra, Aurangabad, Maharashtra, India - 431 201
    View all Skoda India contact information