[Resolved] Skoda India — Skoda rapid elegance 1.6 tdi | |
I own skoda rapid 1.6 tdi, bought in nov 2012, recently had an issue of a blinking "emission and coil" indicator, in between a drive. I took to it jai skoda, delhi on 12 april 2017. They said is because presure conveter pump and change it, though i not conveinced if that is the issue but the after the assurance i took the delivery, on the same evening issue again recurred, i again took it to same service center. Where they assured me this time they way extensivly scan and fix the issue, they call me next evening and they have updated the car software and issue is fixed. Though i was not conviced as i took the opinion from the outside where they suspect it something to do with injector. Any how after any parsuation i took the delivery and hoping for the best. I went to chennai offical purpose for a month, when i came back i again found same issue again, now i again took it jai skoda. This time they say it is issue with 2nd injector and will cost around 23500 rupess. Since my warranty expired around 5 months back. I failed to understand how come injector failed as my car running is very less 26000 km, also i take good care of my car. I didn't expect a part to superior brand, who is known for his quality? I sincerely hope that your technical team will diagnose the issue in detail and let us know the best way forward. From the financial perspective, i believe that skoda india will bear the maximum cost, for its unreliability in this case, and value your esteemed customers. Thanks, vikas dagar Was this information helpful? | |
Jul 1, 2017 Complaint marked as Resolved Skoda India customer support has been notified about the posted complaint. Verified Support May 30, 2017 Skoda India Customer Care's response Dear Vikas, Kindly share your car registration number and contact details. Accordingly we will have our service representatives connect with you. Regards, Skoda India | |
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It is not resolved, very bad experience . i will never again go for skoda and nor will i recommend Skoda to everyone. very Very Poor After sales service
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