[Resolved]  Skoda India — skoda rapid - fuel injector fault

Address:400601

My vehicle no mh12hn4855 started showing trouble while driving on 29/11/2017 it had been then towed to viraj skoda, sakhar sankul, shivaji nagar, pune service centre. After primary diagnosis the service centre said it could be due to fault in fuel injector as "emission and coil" indicator was blinking. They provided me with basic assistance receipt for my vehicle. My vehicle was diagnosed further for almost 2-3 days and i was informed that there is some fault with fuel injector no3 and been asked to pay in advanced rs21000/- towards the same. I am really shocked to know when the vehicle from such a good brand having been known as sturdy vehicle can have issues related to fuel injector, besides i'm i am not sure that if i replace one injector there won't irrupt same issue in other injectors also. What if the issue irrupt again? I purchased the vehicle in 2012 from asset auto, pune and its hardly been 5 years. After checking online i found that the same issue is faced by many vehicles purchased around the same period. If this is the company's basic fault with the vehicle why should i be bearing the cost for it. Besides i think its unreliable to suggest this brand to anybody if such issues are going to irrupt. Please get my issue resolved as fast as possible as i find the issue charged too extravagantly. We never expected that problem will arise in engine as skoda is known for its best engine quality
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Jan 19, 2018
Complaint marked as Resolved 
Skoda India customer support has been notified about the posted complaint.
Verified Support
Dec 05, 2017
Skoda India Customer Care's response
Dear Prajum,

Kindly share your contact details . Accordingly we will have our service representatives connect with you.

Regards,
Skoda India
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