Skoda India — skoda rapid rapid cover

Address:

Jaipur, Jaipur, Rajasthan

Dear sir,

We would like to state our concern about the skoda rapid engine problem which we have faced in the recent days.

Our car started showing the engine oil check light on 18th april 2018, on our immediate action we took the car to your authorised skoda service centre saisha skoda jaipur and they identified and told us that the oil seal has to replaced to solve the problem.
We got the servicing and complete oil seal replacement done at your authorised service centre as per their recommendation with job car number 005101 and paid rs15549 for the same

However on 9th of may the same problem started while we were on the highway going to delhi from jaipur.

The car engine suddenly stopped and we immediately got the car towed to your service centre saisha skoda from neemrana to jaipur and paid crane charges of rs7000.

Further after their inspection they are telling us that their is problem in tapid cover in the engine and diesel is mixing with the engine oil.
The estimated repair cost they are now quoting is around 35000 rs.
This is not a wear and tear problem.

This is absolutely a manufacturing fault.
Our car running is just 1.43 lakhs kms which is very less as per the age of a german skoda engine.

We request skoda india to look into the matter urgently and rectify the manufacturing engine fault so that genuine skoda customer like us restore our trust back in the skoda brand.

Our car details are as follows:

Car number rj14 cp 4068.