[Resolved]  Skoda India — skoda service center - bad experience

Address:Thane, Maharashtra, 401107

Hi,

This is to bring to your attention, my experience at your service center located at kandivali west.

My car skoda laura - 2009 had problems with oil mixing in the coolant box, hence i took the car at service center, i explained about the service and option which i had done on this car. I left the car for servicing at your service center. After servicing was done, i went to collect my car from service center.

1. Car boo-nut stand bend and notch completely broken.

2. When i took my car and started to test for the work they had done, i found and discovered that problem was not solved and still there was leakage of water from coolant box.

3. Then the engineer started to check and got the problem rectified.

On testing the car for 4 days the problem again started. When i came back to the service center, i am asked to spent again more money to resolve the problem and that also without any proper resolution.

This is really bad experience
1. I had paid rs.20000 and today i have not received any value for my money, where my vehicle problem remains the same.

2. At skoda service center i am told that i have to to get some other service done like head gas ket and i will have to spent more money again.

This is really frustration and irritation, after spending rupees 20000, problem still remains the same and i am still told to pay more without 100% resolution. I am feeling like hanging my self to death, because i cannot tolerate this non sense.

Parvez qureshi
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Feb 12, 2018
Complaint marked as Resolved 
Skoda India customer support has been notified about the posted complaint.
Verified Support
Dec 11, 2017
Skoda India Customer Care's response
Dear Parvez,

Kindly share your car registration number, contact details, dealership name and its details. Accordingly we will have our service representatives connect with you.

Best Regards,
Skoda India
Dec 11, 2017
Updated by parvez87700
MH-01-AL-5683, con no : [protected], i had bought this car from 1st owner and now its in my name.

Parvez Qureshi
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