[Resolved]  Skoda India — Tyre & rim

Address:Bardhaman, West Bengal, 713204
Website:www.consumercomplaints.in/skoda-india-b100165

I, joyanta majumder, owner of skoda rapid (Wb40x 9823), having a service from jia auto sales pvt ltd, (Address: nh - 6, kona express highway, truck terminal, khejurtala, p. O. Bankra, howrah.,, howrah, west bengal 711403) where it was found that they exchange my spare tyre and rim with a faulty size of 175/70r14 instead of actual size of 185/60r15. Thus having the odd size, i am unable to use the spare if required. I have made several complain to the service centre, but instead of managing my problem, they simply show the indifference to attend the complain. This has to be mentioned that the tax invoice are showing they charge rs. 4761.90 for one 185/60r 15 dp b1 tubeless tyre, but gave a tyre of different size (Assuming 175/70r 14). This is a fradaulant activity as rendered by the service centre and cause extreme suffering to your valued customer like me.

Please help me to get rid of this cheating activity by the service centre.

Date of entry to the service centre : 21.02.2017
Date of billing : 18.04.2017

Joyanta majumder,
1/6 edison road, b - zone, durgapur 713205
Contact no +91 [protected]
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Jul 9, 2017
Complaint marked as Resolved 
Skoda India customer support has been notified about the posted complaint.
Verified Support
Jun 08, 2017
Skoda India Customer Care's response
Dear Joyanta,

We apologize for the inconvenience. We have noted your concern and our service representatives will connect with you soon.

Regards,
Skoda India
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