[Resolved] Skoda India — Unethical tactics to increase the sales (Never buy skoda cars). Collected more amount than the discounted amount shown during the deal | |||
1) I brought a new skoda rapid at a discount as it was 2016 model. I was given a quote of 12.94 lacs after reducing on the on road price 2) When i went to collect the original documents, i came to know that the invoice amount has been quoted less in RTA site and also the insurance IDV is reduced based on that 3) After repeated questioning, firstly they tried to bluff and when i persisted then they are asking me to pay the differential amount to RTO 4) Also already the IDV value is reduced by more than 10% for the insurance they are giving and that too for a new vehicle 5) Nothing was mentioned when the sale was done and it’s like fooling and taking the customer for a ride. AM very much disappointed. I have never seen such cheating anywhere else. 6) Please cancel my order and pay back my money as this is pure cheating the customer. At the time of sales, quoting a price and later on informing the customer about this and that too when customer questions. 7) when you have shown the discount on on road price then in which part of the world customer is again asked to pay RTA tax and also pay for increasing the IDV to 95% of ex showroom price. Horrible sales strategy. Very disappointed. Their parent group VW has been so professional what i saw when i first thought to buy Vento. I really regret of buying skoda rapid and feel i should have gone for vento. VW is also giving discount but paying the complete RTO tax and even not decreasing IDV value for insurance UNLIKE SKODA. Surprising part is after my complain few people spoke to me but no one is even bothered to do anything to reinstate customer faith and trust. They accept that they would have informed and finally make us pay additional amount. NEVER EVER BUY SKODA CARS or ELSE LOSE YOUR MENTAL PEACE. Was this information helpful? | |||
Jun 2, 2017 Complaint marked as Resolved Skoda India customer support has been notified about the posted complaint. Verified Support May 02, 2017 Skoda India Customer Care's response Dear Venugopal, Kindly share your car registration number, contact details, dealership name and its details. Accordingly we will have our service representatives will connect with you. Regards, Skoda India | |||
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