Skoda India — worst service from bhandup service center

Address:Mumbai City, Maharashtra

had bought a new car on 24th November 2013, got gear shifting knob defective, steering defective, facing lots of problem with air condition, had been facing lot of problem with service center after sending car to them for more then 3 times in 2 months. still no response from them and they are just fooling around with all stupid excuses .
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Yes I agree With you ... Even I had given my Car for Servicing ... Apart from Normal servicing...
I have AC issue but they charged 3500 for AC servicing... and also 1000 rs for Some Discleamation I dont remeber exact word ... also Charged 1000 for Cowl Cleaning... When I checked nothing was done...
Added Charges for Engine Waxing... When I checked Nothing done... When I start checking each item one by as per maintanance Check listed in check list ... They charged 1000 Rs for Condensor cleaing .. but Since I know I just check condensor and I found that even the dust was not removed from it...
Then One by one I start checking all Items... and the service advisor was got scared... he went away .. get some mchanics and started asking him...before that he just gave me bill asked me to pay and told me that car is ready...

You wont believe, When I start checking each item... and shown him the status of things done for which he charged me ... started reducing the amount ... and he reduced 3000 from My ... my total bill was around 14000 and he reduced it to 11000
So I just imagined whatever they charged was faked .. they have not done anything... only thing is that I could not prove it .. My Ac is still having same issue ... They loot us ... VEry oor and bad service... please dont go for it ...

Since I have to move out of town next day for long trip... and after coming was settled down in pune for 4 months, I could not check... and could not took any action against that ...

Thanks,
Amar
[protected]
Dont go to JMD Bhandup.. They are not genuine... I had a very bad Expirience with them .. They will just try to add up any labour charges in your bill. I can show u my bill how they chetated me .. Since i have to go to family outing and i was out of town for alomost 6 month after this, i could not do anything

I gave my car for Servicing...
They charged Cowl Cleaning - 1000
They Charged Condensor Cleaning - 1000
They Charged ENGINE Waxing - 1000
They Charged Ac Servicing - 3500

After I got delivery I check all things as Per check list given .. and I m surprized. They have not done anything ...

I my self open bonnet and ask them where is engine waxing, and the adviser went missing for some time and come back after 10 mins with some service personal and start sponging engine with some oily thing and was telling me doing waxing it is missed..

When I told I will not pay for this He afterward removed 1000 rs for Waxing from bill

Again I checked AC Condensor there was still lot of dust and I shown him that dust I asked him how he clean it and done ac servicing ... He gave me some answers and again went missing and start shouting on labour that did not did it ..

And again he remove 1000 for Condensor cleaning from total Bill

Same story for Cowl Cleaning ...

that guy removed 3000 rupees from Bill when started checking all items billed for me immidiately ... What if i had not checked all things ... u can understand if they were genuine they had not removed 3000 .. they knew nobody notices this things ...

Before giving car for servicing check online cost and ask same..

I am doubt that they have changed Engine oil and Filters or not and also AC servicing also.. These SKODA JMD Bhandup are Cheaters ... I have exp. so be aware...

So I suggest dont go to Bhandup .. They just loot you ...
i[censored] are going prepare and check everything ...

The receptionist and Service Advisor both divert you .. I for got the name of that guy... I will check my bill and update..

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Skoda India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    60%
    Complaints
    1236
    Pending
    0
    Resolved
    732
    Skoda India Phone
    1800 209 4646
    1800 102 6464
    Skoda India Address
    A-1 / 1, M.I.D.C., Five Star Industrial Area, Shendra, Aurangabad, Maharashtra, India - 431 201
    View all Skoda India contact information