[Resolved] Skoda Rapid — Egr, steering rack, injector and so on | |||
Vehicle no ka51 mc 2623 model 2012 it has run 73k km. the parking or down time is more than 60 days in service station (stagered). for the above reasons. On 30.06.2016 coming from some destination on nh4 at an speed of 100 kmper hour. suddenly vehicle dropped its speed to 40 km/hour with huge vibration. i was above to hit by a rear truck. luckly escaped. contacted rsa (skoda road side assistance) and the reply was you need to pay to toe your car and need to confirm by message or mail. it was heavy raining and was with family. sood inside the car for two hours and toed the vehicle with the help of national high way patroling vehicle assistance When cusotmer is in trouble they ask about payment first than to provide assistance. explained these issues to the service delaer on next day till date no information from them. vehicle is parked at home as a show piece Never expected these issues from a reputed manufacturer Was this information helpful? | |||
May 9, 2017 Complaint marked as Resolved Skoda India customer support has been notified about the posted complaint. Verified Support Jul 22, 2016 Skoda India Customer Care's response Dear Sir, we apologize for the inconvenience. Kindly share your contact details and the dealership you visited. Accordingly we will have our service representatives will connect with you. Regards, SKODA India.
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