[Resolved] Skokka — Fake profile in my name

[Resolved] Skokka — Fake profile in my name

H HRISHIKES E S Mar 18, 2025 Jan 21, 2026 This thread was updated on Jan 21, 2026

Dear Skokka Support Team, I hope this message finds you well. My name is Anagha Jolly, and I am writing to bring to your attention an issue regarding an unauthorized profile that seems to have been created in my name. I recently learned that someone on Instagram contacted me, claiming they found my profile on Skokka. I want to clarify that I do not have any connection with this profile, and I would like to request its immediate deletion to prevent any misuse of my name or identity. If there is any profile under my name, please take necessary actions to delete it as soon as possible. Thank you for your assistance in this matter. I look forward to your prompt response. Best regards, Anagha Jolly Kerala Was this information helpful? No (1) Yes (0)
Feb 24, 2026 Complaint marked as Resolved Skokka customer support has been notified about the posted complaint. Verified Support May 29, 2025 Skokka Customer Care's response Hello, We’re truly sorry about what happened and we’d like to help you in the best way possible. However, since you didn’t provide an email address, we weren’t able to contact you directly. Please get in touch with us through our official support channels [protected]@skokka.in so we can better understand your situation and offer an appropriate solution. We’re here to help! Best regards, Skokka Team Verified Support Jan 21, 2026 Skokka Customer Care's response Dear Anagha, Thank you for reaching out and for bringing this matter to our attention. We take privacy and identity-related concerns very seriously. To proceed with the review and possible removal of any profile that may be using your name without authorization, we kindly ask you to contact our Privacy Team directly at [protected]@skokka.in . Please include all relevant details and any supporting information in your message so that our team can investigate the case as quickly as possible. Our Privacy Team will be happy to assist you and guide you through the next steps. Kind regards, Skokka Support Team
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Skokka Customer Care

Jun 25, 2025

Verified Support

Hello,

We’re truly sorry about what happened and we’d like to help you in the best way possible.

However, since you didn’t provide an email address, we weren’t able to contact you directly.

Please get in touch with us through our official support channels [protected]@skokka.in so we can better understand your situation and offer an appropriate solution.

We’re here to help!

Best regards,
Skokka Team

Skokka Customer Care

Nov 13, 2025

Verified Support

Dear Anagha,

We sincerely apologize for the inconvenience and concern this situation has caused you.

To help us investigate the issue and take the necessary steps as quickly as possible, we kindly ask you to contact our Skokka Support Team directly through our official support channel at [protected]@skokka.in . This will allow our dedicated team to gather more details and verify the information to proceed with the profile removal request.

Thank you for bringing this to our attention, and we appreciate your patience and understanding as we work to resolve this matter.

Kind regards,
Skokka Support Team