Skullcandy — Procrastinating replacement of product under warranty

Address:

Bungalow No 1, Seva Kunj, Vadodara, Gujarat

This is to inform you that I am very disappointed with Skullcandy's service. My ink'd wireless earphone is under warranty period, I had already sent the damaged product at your service center on 18th August 2021. Today almost a month has passed & I haven't got the replacement.
Also everytime when I call to know the status of my Ticket no-[protected], the customer care executive give excuse that the product is out of stock.
I have called 3 times after my damaged product was delivered at your service center & every time I got same excuse from 3 different persons (Pushkar, Nitin, Ram) . I feel all of them are trying to procrastinate so that warranty period is over & after that I will not be able to claim a replacement. This is very bad on your part. I will make sure not to buy any of the Skullcandy product in future neither let my colleagues buy the same.

I had much better expectations with Skullcandy but all of them has ruined because of the bad services provided to me during the warranty period of the product.

Not your valued customer,
Sunil Kumar Murjani
[protected]