Sky Cabs — cab did turn at all on time.

Address:

TW19 7NZ

Haved book a cab 15/08/17 at 18.34 to tw1 97nz from potter way minne tesco. Was mention cab will arrive in 10 min. Call back to sky cab mention driver will be another 10 min. No sign then driver calling at 18.53 and was arguing to us regarding the location he was at wrong place time he was calling as driver badges no:[protected].
Was needed to go for work at 19.00 has been late. Since driver didn't turn on time gone by bus. Was late 1 hour for work.
Please advice to the phone oprater that customers call are important. And tells the driver not to lie that they are on their way.