Sky Cabs — Irresponsible service

Address:

Hyderabad, Andhra Pradesh, 500067

I booked skycabs for an Innovative for pick up from petbasheerabad to mahatma Gandhi bus stand. Booking was made in the morning itself for evening's 6pm pick up. At 5.30pm I called them and they confirmed timely pick up. But there was no intimation or message till 6PM. When I called at 6PM, they told, pick up will be delayed by 45minutes. I had prebooked reservation of bus journey for my elder relatives. But I was not given the service they confirmed me.. Please look into this...