Dear Sir,
I have purchase your company ortho Spinetech Air mattress for my mother because she is 60 years old back pain issue i was search online your matters rating is best then i have purchase your company mattress but your mattress quality is very poor after 2 years again same pain issue in my mother body because mattress has been misshaped and pressed your mattress quality is very poor i have purchase 2 set Spitech Air 1st is 21-Aug-2020 or 2nd is 20-mar-2021
I was raise complaint on date[protected] and your Executive - Mr. Rishab Purohit Ji visit on dt[protected] after 41 days and no update received for your executive side
I am very disappointed for your services
today your call centre called me and share your depreciation policy this is your very good business many customers purchase your premium product and you make poor quality product after 2 years you want depreciation amount from customers you increase your revenue but loose your customer base I was purchase your premium product because at least used 8 to 10 years then i will change but your quality is very poor after 2 years your mattress misshaped
so please told me i was choose wrong mattress company
so please help to resolved this issue on priority basis or replace my mattress Was this information helpful? |
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