Sleepwell — Deformation of mattress

Address:560103
Website:Bangalore

Sleepwell flexi coir dura firm spine care
Size : 78"x 60" x 4" / serial no. 13701955
Bought on 30/06/2013 (Tax invoice no. 1360) from
Shades (Exclusively sleepwell gallery)
91/a, 6th cross, bilekahalli, btm 2nd stage, bannerghatta main road, opp. Mantri
Elite aprt. Bangalore-76

The above mattress has got deformed since last 1 year but now it is beyond use for spine purpose. It is understood that the same is still under the warranty. We would like to exchange the mattress with a new one made by sleepwell.in this context i would like to know your views and suggestion that would be helpful to me.
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