Sleepwell — ESCALATION - Complaint for the worst quality mattress - GX73HF6T

It is very disappointing to say that the product (Revital 3.0 mattress) we have recently purchased from Sleepwell is not meeting our expectations at all.

It has heating issues, whenever we sit/lie down on the mattress, it releases heat like anything, making us unable to sit on the mattress not even for five continuous minutes. Moreover, we are facing back pain issues while using this disappointing mattress. It is very surprising to see such a poor-quality mattress from Sleepwell.

Having said that, It is very shameful for such an established brand like Sleepwell to have such a poor-quality mattress.
Sleepwell dealer has provided with false communication/commitment just to sell their poor-quality products.

I would like to return this mattress and I request you to provide me with a full refund for this. I will not bear this worst-quality mattress. Keep in mind I won’t accept any replacement for this.

Product Details:
Name - Revital 3.0
Serial No - GX73HF6T