Sleepwell — Wrong size matters has been delivered - Not as per order (order no. sw_41701)

Address:

A/30 Shri Krishna Sarvoday Society, Opp. Acharya Hospital, Arunachal Road, Subhanpura, Vadodara 390023, Gujarat

Dear Sir,

On 21st Feb 2023, we have placed order on sleepwell site and online purchased matters and payment have been made online on the same day.

Details of order is as below,

order no. sw_41701

"Sleepwell Dual Pro Profiled Mattress
Single | 75.0" x 48.0" x 6.0" 190.5 CM x 121.9 CM x 15.0 CM

We paid Rs 9657 online.

However, the product which has been delivered to us is of 4.0" instead of 6.0".

We tried to call on Slepwell customer no but nobody received the call several times.

Kindly take the above matter on serious notes and refund our paid amount as this is a fraud with the consumer.

Thanks,
Ravindra Rathod