Smarttv123.com — non supply of product

Address:

Gurgaon, Haryana, 122011

I have paid the full amount in feb 18 for smarttv123 product.
They have not shipped the product, instead keep confirming the shipment of product against a fake way bill number that does not exist.

I have written at least 12 complaint but they are giving a standard reply that they have sent the product.
It looks the replies to my complaint are system generated as their replies are not in line with my complaints. There are two standard replies that they have fed through system.
It’s a fraud company and i am sure they must have cheated many customers and taken their hard earned money.
I want the postal address or contact person of this company so that i can file a complaint and sue them legally.
If any one has their address please share.
Thank you
Yoginder bisht