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[Resolved]  Snapdeal — amount is not refunded

Address:Thane, Maharashtra, 400607
Website:www.snapdeal.com

I booked product from snapdeal order id is :- [protected] they delivered wrong product. When i raise a complaint at [protected]@snapdeal.com they provide me reference no; 43945061 and ensure the resolved my issue. And they automatically cancelled my order and product was taken away by snapdeal delivered person ensure that amount will refund in account. When i gain raise my concern on snapdeal they replied me that product was delivered directly from sellar so we are responsible for refund. When try to call sellar they not peaking my phone.
Please help me
Why the product was deliver with snapdeal permiision as i booked on snapdeal
Why snap deal is not responsible to refund.
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Nov 24, 2017
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Oct 11, 2017
Updated by Nar20 Snap Deal Not refunding my amount

Order Id Is:-[protected]
Reference No:[protected]
Verified Support
Oct 14, 2017
Snapdeal.com Customer Care's response Dear Nar20,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal
Complaint comments 
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Comments

I have refund ded my IPhone 5s and they asked urs bank account number and give it Messenge has came but in my order they r telling refund is under prosses but they have not taken and gon by refund mobil
Reply
Snapdeal.com Customer Care's response, Oct 14, 2017
Verified Support
Dear AKash Hukkeri,

We request you to share your order details or complaint number to help you out in the best possible way. Kindly drop us an email on writetous@snapdeal.com with these details. We assure you all possible help.

Regards,
Team Snapdeal

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