[Resolved]  Snapdeal and Gati — wrong product delivery

Address:Lucknow, Uttar Pradesh

Dear Sanpdeal customer care, I have paid for Red cotton brief (pack of 3) while I ve been given only pack of 1 piece and that too in black color. I already wrote mail and filled a complaint to customer carea but no action or reply I am getting from Snapdeal. This is not the way of business you are doing. Kindly check my complaint and take action against the seller. I alredy forwarded you inovice copy and photo of delivered product. Request you to collect back this product and either provide me the product intact with promised specification or remit my money back to payment gateway. Thanks Ashutosh
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Aug 14, 2020
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Oct 22, 2014
Updated by ashutoshlko
Dear Sanpdeal customer care,
1.I have paid for Red cotton brief (pack of 3) (Order no [protected]- dated 08.10.2014) while I ve been given only pack of 1 piece and that too in black color. I already wrote mail and filled a complaint to customer carea but no action or reply I am getting from Snapdeal.
This is not the way of business you are doing. Kindly check my complaint and take action against the seller. I alredy forwarded you inovice copy and photo of delivered product.
Request you to collect back this product and either provide me the product intact with promised specification or remit my money back to payment gateway.

2. My 2nd item which is yed to be delivered is sstill not depsatched from seller while it was booked on 08.10.2014. If you people are running short of stock, kindly show the clear status on your website so that customer could not be able to book it.. You are requested to refun my money back.
Thanks
Ashutosh
Complaint comments 

Comments

Dear Ashutosh,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.

Regards,
Snapdeal Online Team

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