Snapdeal And Prab Seller Telebrand 18 — Poor Quality and not meeting the specifications.

Address:Mumbai City, Maharashtra

Vide Order ID: [protected] dt, 4th Aug, 2015, we ordered Prab White Natural Finish Space Saving Wall Mounted Shoe Rack on SNAPDEAL. 1.The specifications and Dimensions in cms 73.66 X 49.53 X 137.16 cm. The product was delivered on 8thAug. With deep regret, we have to inform that the product is of very poor quality, the dimensions specified are not true, the actual size is 63.5x36x137cm. 2.The paint on the product has already peeled off. The picture on the site is misleading. 3. we waited for the free installation, which was not provided and now when we opened the pack and realised that it was not the product of our liking, the site says it cannot be returned as it is beyond 7 days. We want to return the product and get refund urgently.
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Dear PRADEEPBHAT,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.


Thank You for your cooperation.

Regards,
Snapdeal Online Team
Hi PRADEEPBHAT,

Hope your concern is resolved. Do let us know if you need any further assistance. Please write to us at [protected]@snapdeal.com.

Thanks,
Team Snapdeal

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