Snapdeal — Bias company not providing help

Address:	New Delhi, Delhi, 91
Website:	www.snapdeal.com

I had ordered an iball cuddle tablet at snapdeal in january. Now its going to complete 5 months nearly
And my tablet is not working properly and having disfuntioning
And i also went to i ball service station in east delhi lakshmi nagar
They refuses to provide me services regarding my issue. Because my name is not registered in their authorized list and then i called snapdeal and the talked with iball executive and on 28th june 2016 snapdeal executive told me to refund my money back because of heavy inconvenience. But now they are refusing me to provide any sort of services regarding my issue
I had done near about 100 phone calls to snapdeal to solve my issue but they alway told me for providing call back from their superiors but now they are refusing
Plz helps me in my regards
Your thank full anmol