Snapdeal — Biggest Fraudster in the ecommerce industry

Address:

Mumbai City, Maharashtra

I bought an iPhone 6 64gb on Thursday June 17, 2015 for 45000. The estimated delivery date mentioned was Monday June 22, 2015. On Saturday morning I get a message and email that your order has been cancelled and money will be refunded in your account in 4to5 working days. I called the call centre on Saturday evening and was informed that the order has been cancelled due to a technical glitch. Why should I suffer because a company is going through a technic issue on their end. I invested so much time for placing the order and now am told that the order is cancelled. I again called the call centre today but no positive response. Why as a customer should I have to pay 9000 more due to a technical issue from the company's end. Extremely poor service standards and no trust a customer could imbibe in Snapdeal. They haven't refunded my money back STILL. NO SNAPDEAL... THEY FIRST WILL MAKE YOU BUY THE PRODUCT AT A GOOD PRICE AND THEN WILL CANCEL IT AND SAY OOOPPD TECHNICAL GLITCH AND CUSTOMER CARE WOULD TRY TO APOLOGISE BY GIVING YOU RS 100 A APOLOGY GESTURE. GUYS GET YOUR ACT IN PLACE OF YOU ARE GONNA BEIN SERIOUS TROUBLE WITH ALL UR COMPETITION SERVICING THE CUSTOMER TO THE BEST.