[Resolved] Snapdeal — Broken mobile

Nilesh16

from Vasai-Virar, Maharashtra

Address:	Mumbai City, Maharashtra, 401203
Website:	www.snapdeal com

I would like to state that on 26th September one of my friend had ordered Mobile mi max 32 GB gold phone from. Snapdeal and he got on 30th September but when he opened it he was shocked to see that the product was broken from backside. Order number is [protected].
The snapdeal customer care is least bothered and was always saying that we will look in this matter but nothing happens till today date 12 October.
I need the replacement of the product and I would like that u see in the matter and give us a positive feedback. Many a times customer care people put the call on hold and then they cut it which is very irritating.
So please do the needful and see I get the replacement as Early as possible

Was this information helpful?

No (0)

Yes (0)

Nov 25, 2016

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Oct 13, 2016

Snapdeal.com Customer Care's response Dear Nilesh16,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal

Related Snapdeal.com reviews

View all 14445 Snapdeal.com Reviews

Comments

DishTV Customer Care

from Delhi, Delhi

Dear Nilesh16,

We hope your concern is resolved. Please drop us an email at [protected]@snapdeal.com in case you need any further assistance.

Regards,
Team Snapdeal