Snapdeal — Cashback not received against my order no-[protected]

Address:New Delhi, Delhi, 110085
Website:www.snapdeal.com

I received a message from snapdeal on 31.05.2016 in which it is mentioned that i will receive 20% cashback by applying a code FCD3e967bd6e, screenshot of that i am attaching with this complaint, , i then order a memory card and apply this promo code...and i received the memory card on 2.06.2016..after 2-3 days i called Snapdeal regarding the cashback, they told me that it takes 7-8 days maximum to get cashback...then after waiting for 7-8 days, yesterday(after 12 days) i called them but dont get any satisfactory answer from them..i had call recordings also.

i want claim of my 20% cashback, along with 35 minutes call charges with snapdeal and inconvineance charges
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Dear Shubhampahuja01,

Thanks for bringing your issue to us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal
please only call on [protected]
Dear Shubhampahuja01,

Please allow us some time. We will get back to you as soon as possible.

Regards,
Team Snapdeal
Hi Shubhampahuja01,

Our team got in touch with you and informed to you that you are not eligible for the cash back.

Thanks,
Team Snapdeal

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