[Resolved] Snapdeal — cheated by giving duplicate product | |||
I had ordered a dell targus laptop backpack from snapdeal on 22/01/2014 .The order number is [protected]. But the product delivered to me was not genuine. I had raised a complaint in snapdeal customer care and asked them to make sure their higher official call me but they hadn't called me for 15 days and now they want me to courier them the product back but its simply not acceptable. i want to take strict legal action against them for sending me a duplicate bag of an international company as soon as possible. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
1 Comment | |||
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+91 11 4637 1100 [Customer Care]
+91 88 8825 4614 [Delhi]
+91 92 1269 2126 [Customer Care]
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Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.
Thank You for your cooperation.
Regards,
Snapdeal Online Team